I need a new title. I hate the idea of being a ‘boss’ as it’s not my style. Suggestions welcome!
Anyway, I’m pleased to announce that I’ve finally found the break in the trees. Its almost laughable how stressful and intense the past couple of months has been. From the first week the punches started coming and they didn’t stop. They still haven’t, but I’m learning to roll with them.
For instance, last night I was on with a new staff member who is picking things up super fast, but is still learning the ropes. We are under-staffed too, and it was busy. Plus, yesterday was the day we rolled out our new point of sales system.
I’m not sure if I’ve spoken about this. Back in January I decided to research point of sales systems because we just had a traditional, non-computerised electronic til. There were many advantages to the til, but many disadvantages too including incorrect prices and lots of errors. So we jumped ship and got on board with Epos Now and then I got bogged down with work and couldn’t find the time to enter all our products into the system and learn all its functions and so we just paid the fees and felt guilty. You know how it goes.
But slowly I chipped away at it, and as yesterday was March 1 we thought it would be a good time to roll it out – to make accounting easier at month end by only having 1 system rather than swapping partway through. The issue is that it wasn’t completely finished and I had missed some products and entered prices incorrectly on others and so it was a manic afternoon with me trying to update as we go. I mean, thank goodness for smartphones and technology- she was using the system and I was on my phone in back office updating it and every now and again the system would download from the cloud and update.
Anyway, we finally got to close which is hard work with lots of cleaning and mopping etc. We went to leave – i was tired and my boobs hard and full of milk screaming at me that my baby was hungry. Of course, he wasn’t- he was safe and fed at home with my mum but boobs don’t know that when you’re breastfeeding. Anyway, as we left I realised I didn’t have my keys. And I couldn’t find them anywhere! I looked everywhere for half an hour then called James, mid-panic realising I would have to wait nearly an hour for him to come. Luckiky, crisis averted yet again by his parents who live down the road and lended me their car (they did this 2 weeks ago when my engine over-heated just as I was getting to work).
When I got home I put baby to bed after getting annoyed at James for not yet ordering dinner (despite the fact baby doesn’t sleep for ages and there was plenty of time for dinner to arrive, but I was tired and grumpy) and I received a message that a staff member is leaving. We really love working with her and she’s been at the shop for 5 years so James knows her quite well. Anyway, I almost laughed at it. Staffing is a non-stop issue. But the laughing was different to my usual response of feeling like I’m about to have a nervous breakdown, so I can see that I’m turning a corner and learning to just lean in and go with the flow.
Actually, that’s definitely something I’ve noticed lately and am quite proud of – having to do things you don’t want to, and constantly hitting road blocks but not being able to give up (which is my M.O.) makes you stronger. Huh. Who would have thunk!
Tenzin Palmo, a Buddhist nun who’s teachings I have come across, says that we are like rough pieces of wood and although it might feel good, silk and velvet don’t make us smooth, instead we need sandpaper. And I’ve been remembering that as things get hard. These lessons are wonderful lessons. They don’t feel like it at the time, but I can see I am becoming less shakeable, more solid, more stable. The sandpaper is making the wood smooth!
And so the journey continues but I’m feeling fresh and anew. Everything changes, everything flows, nothing is permanent.